Customer Delight and the Order-to-Cash Renaissance

Renaissance (Botticelli's Birth of Venus). Source: Wikimedia Commons

I have some good news. Ready? For those of us who care about receivables, we’re finally seeing broader recognition of what order-to-cash has to offer. For years, articles, reports, and conference presentations have largely focused on the payables side of the house. And that made sense, for a time. Processing invoices faster really could help … Read more…

Once More, with Feeling

Concert Lights. Source: Pixabay

It can be both thrilling and terrifying to embark on a new journey. The good news, it seems, is that you might not need to start entirely from scratch. Today marks one of those occasions, with the launch of Beck Anderson Research. While the name on the banner may be different, the perspective, insights, and … Read more…